Oxirgi yangilanish: 2026-yil 9-sentabr
FixMate — uy-ro'zg'or ustalarini va qurilish mollari do'konlarini topish ilovasi. Bu hujjat qanday ma'lumot yig'ilishini va u bilan nima qilinishini tushuntiradi.
Sizdan faqat telefon raqamingiz va ismingiz so'raladi. Pasport, JSHSHIR yoki selfie hech qachon so'ralmaydi. Ma'lumotlaringiz sotilmaydi va reklama uchun ishlatilmaydi. Hisobingizni istalgan vaqtda ilovaning o'zidan butunlay o'chirasiz.
| Nima | Nima uchun |
|---|---|
| Ism | Ustaga va mijozga kim murojaat qilayotganini ko'rsatish uchun |
| Telefon raqam | Hisobga kirish va buyurtma bo'yicha bog'lanish uchun |
| Joylashuv | Yaqin atrofdagi ustalarni va do'konlarni ko'rsatish uchun |
| Ish rasmlari | Sharh haqiqiyligini tasdiqlash uchun |
| Magazin rasmlari | Do'kon sahifasida ko'rsatish uchun |
Nega aniq joylashuv so'raladi. Ilovaning asosiy ishi — sizga eng yaqin ustani topish. Buning uchun 5, 10, 25 va 50 km radiuslar ishlatiladi. Telefonning taxminiy joylashuvi (uyali minora bo'yicha) 1-3 km gacha xato beradi — bunday xato bilan 5 km filtri ishlamaydi va "sizdan 600 m" degan yozuv ma'nosiz bo'lib qoladi. Shuning uchun ilova aniq joylashuv (GPS) ruxsatini so'raydi. U faqat masofani hisoblash uchun ishlatiladi — reklama yoki tahlil uchun emas, hech kimga sotilmaydi.
Mijoz sifatida foydalansangiz. Joylashuvingiz telefondan olinadi va serverga faqat qidiruv so'rovi bilan birga yuboriladi — masofani hisoblash uchun. Bazada saqlanmaydi. Qidiruvni yopganingizda u qoladigan hech qanday iz yo'q.
Usta yoki magazin sifatida ro'yxatdan o'tsangiz. Siz o'zingiz "Mening joylashuvim" tugmasini bosganingizda ish hududingizning koordinatasi bazada saqlanadi — mijozgacha bo'lgan masofa shundan hisoblanadi. Bu aniq koordinata hech kimga ko'rsatilmaydi: ilova ham, API ham uni tashqariga bermaydi, mijoz faqat "sizdan 3,4 km" degan masofani ko'radi. Xohlagan paytingizda uni o'zgartirasiz yoki profilingizni butunlay o'chirasiz.
Sharh qoldirganda. Ish bajarilgan joy saqlashdan oldin ~1 km gacha yaxlitlanadi. Ya'ni sizning uy manzilingiz bazaga aniq holda hech qachon tushmaydi.
Ruxsat bermasangiz. Ilova baribir ishlayveradi — shunchaki tuman nomi bo'yicha qidirasiz yoki xaritadan joy tanlaysiz. Joylashuv ruxsati majburiy emas.
Joylashuv faqat ilova ochiq turganda olinadi. Orqa fonda, siz ilovadan chiqqaningizdan keyin, ilova sizni kuzatmaydi.
Hisobga kirish uchun 6 xonali kod ishlatiladi. Kod Telegram bot orqali yuboriladi.
Botga bir marta "Raqamni yuborish" tugmasini bosasiz — shunda Telegram raqamingizni bizga uzatadi va u sizning suhbatingiz bilan bog'lanadi. Keyingi safar kod to'g'ridan-to'g'ri o'sha suhbatga tushadi. Bot sizning Telegram xabarlaringizni, kontaktlaringizni yoki boshqa ma'lumotlaringizni ko'rmaydi — faqat siz o'zingiz yuborgan raqamni oladi.
Kodning o'zi bazada saqlanmaydi — faqat uning matematik izi (xeshi) yoziladi va 5 daqiqadan keyin o'chadi.
Sharh rasmi haqiqatan bajarilgan ishga o'xshashini, magazin rasmi esa haqiqatan do'konga o'xshashini avtomatik tekshiramiz. Buning uchun rasm Anthropic (AQSh) xizmatiga yuboriladi va u faqat shu tekshiruv uchun ishlatiladi.
Anthropic bu rasmlarni o'z modellarini o'qitish uchun ishlatmaydi va saqlab qolmaydi. Tekshiruvdan o'tmagan rasm bizning serverimizda ham saqlanmaydi — darhol o'chiriladi.
Oddiy mijoz sifatida foydalansangiz, ismingiz faqat siz yozgan sharhda va buyurtma bergan ustangizga ko'rinadi.
Ma'lumotlaringiz sotilmaydi, reklama tarmoqlariga berilmaydi va boshqa kompaniyalarga uzatilmaydi.
Xizmat ishlashi uchun zarur bo'lgan yordamchilar: server (Railway), Telegram (kod yetkazish) va Anthropic (rasm tekshiruvi). Ular ma'lumotni faqat bizning topshirig'imiz bo'yicha qayta ishlaydi.
Qonun talab qilgan hollarda vakolatli organlarga ma'lumot berilishi mumkin.
FixMate ilovasida hisobni o'chirish tartibi:
Bular darhol, o'sha zahoti bazadan o'chiriladi. Nusxasi qolmaydi.
Hisobingizni saqlab qolib, faqat bir qismini o'chirishingiz mumkin:
Ilovaga kira olmasangiz, pastdagi manzilga telefon raqamingizni yozib yuboring — hisobingizni 7 ish kuni ichida qo'lda o'chirib beramiz.
FixMate 18 yoshdan katta foydalanuvchilar uchun mo'ljallangan. Biz bolalardan ataylab ma'lumot yig'maymiz.
Bu hujjat o'zgarsa, yuqoridagi sana yangilanadi. Muhim o'zgarishlar bo'lsa ilovada xabar beriladi.
FixMate
Abdullayev Temur Uktam o'g'li
O'zbekiston
Savol, shikoyat yoki ma'lumotni o'chirish so'rovi:
timati.1996.timati@gmail.com
FixMate is a marketplace that connects people in Uzbekistan with home-repair tradespeople and hardware shops.
Passport or national ID numbers, biometric or facial data, payment card details, your contacts, messages or call history, your street address, or background location.
Why precise location. The core of the app is finding the tradesperson nearest to you, using 5, 10, 25 and 50 km radius filters. Network-based (coarse) location is off by 1-3 km, which makes a 5 km filter meaningless and a "600 m away" label wrong. Precise location is therefore required for the core feature. It is never used for advertising or analytics, and location data is never sold.
As a customer, your location is read on the device and sent to the server only as part of a search request, to compute distances. It is not stored.
As a tradesperson or shop, the coordinates of your work area are stored when you press "My location", so distances can be calculated. Those exact coordinates are never returned by our API — clients only ever see a computed distance such as "3.4 km away". You can change them or delete your profile at any time.
Reviews. The location of a completed job is rounded to roughly one kilometre before it is stored, so a customer's home address is never recorded.
Optional and foreground only. The app works without the location permission — you can search by district name or pick a place manually. Location is read only while the app is open; there is no background tracking.
We use a 6-digit code delivered through a Telegram bot. The bot receives only the phone number you choose to share with it; it cannot read your Telegram messages or contacts. Codes are stored only as hashes and expire after five minutes.
Review and shop photos are sent to Anthropic (USA) to verify that the image plausibly shows the relevant work or shop. The images are not used to train models and are not retained. Rejected photos are deleted from our server immediately.
Tradesperson profiles (including their phone number), reviews with their photos and district, and shop pages are visible to everyone — this is the purpose of the service. Ordinary customers appear only on reviews they write and to the tradesperson they hired.
We do not sell user data or share it with advertising networks. Data is processed only by service providers necessary to run the app: Railway (hosting), Telegram (code delivery) and Anthropic (photo verification).
How to delete your FixMate account: open the app and sign in → tap Settings in the top bar → scroll down → tap Delete account → confirm. Deletion is immediate.
Deleted immediately: your account (name and phone number), your tradesperson profile (description, price, district, coordinates, all photos), your shop profile, your order history, and all sign-in sessions.
Retained: reviews you wrote stay so that a tradesperson's rating is not distorted, but your name is removed and they become anonymous. Server logs are kept for 30 days and then deleted automatically. Backups roll over within 30 days, after which the old data is gone.
Partial deletion without closing the account: you can delete your tradesperson profile, your shop, or individual photos from Settings while keeping your account.
If you cannot sign in, email us your phone number and we will delete the account manually within 7 working days.
All traffic is encrypted over HTTPS. There are no passwords. Verification codes are hashed, short-lived and rate-limited.
FixMate is intended for users aged 18 and over. We do not knowingly collect data from children.
Abdullayev Temur Uktam o'g'li, Uzbekistan — timati.1996.timati@gmail.com